Buy Used and New Bernd Stauss Books

Dienstleistungsmarken: Forum Dienstleistungsmanagement

by

ISBN 13: 9783834906090

Format: Hardcover (486 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: Mar 2008

Save for later

Aktuelle Forschungsfragen im Dienstleistungsmarketing: Beiträge zum 13. "Workshop Dienstleistungsmarketing" 2008

by

ISBN 13: 9783834911612

Format: Perfect Paperback (261 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: Dec 2008

Save for later

Weiterempfehlungen im Tourismus: Eine Analyse einflussreicher Empfehlungsgeber touristischer Destinationen

by Chris Horbel

ISBN 13: 9783834910561

Format: Perfect Paperback (176 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: Sep 2008

Save for later

Kundenintegration: Forum Dienstleistungsmanagement

by

ISBN 13: 9783834910271

Format: Hardcover (569 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: Feb 2009

Save for later

Beschwerdemanagement Excellence.: State-of-the-Art und Herausforderungen der Beschwerde-Management Praxis in Deutschland

by Andreas Schöler,Bernd Stauss

ISBN 13: 9783409123839

Format: Paperback (321 pages)
Publisher: Gabler, Betriebswirt.-Vlg
Published: 31 Jan 2003

Save for later

Services Science: Fundamentals, Challenges and Future Developments

by

ISBN 13: 9783540744870

Format: Hardcover (178 pages)
Publisher: Springer
Published: 11 Oct 2007
Other Format: Paperback

Save for later

Services Science: Fundamentals, Challenges and Future Developments

by

ISBN 13: 9783642093906

Format: Paperback (178 pages)
Publisher: Springer
Published: 19 Oct 2010
Other Format: Hardcover

Save for later

Effective Complaint Management: The Business Case for Customer Satisfaction (Management for Professionals)

by Bernd Stauss,Wolfgang Seidel

ISBN 13: 9783319987040

Format: Hardcover (504 pages)
Publisher: Springer
Published: 18 Feb 2019

Save for later

Electronic Services: Dienstleistungsmanagement Jahrbuch 2002 (Forum Dienstleistungsmanagement)

by Manfred Bruhn,Bernd Stauss

ISBN 13: 9783834944177

Format: Paperback (914 pages)
Publisher: Springer
Published: 19 Sep 2012

Save for later

Dienstleistungsmanagement Jahrbuch 2001: Interaktionen im Dienstleistungsbereich

by Manfred Bruhn,Bernd Stauss

ISBN 13: 9783322912855

Format: Paperback (680 pages)
Publisher: Springer
Published: 26 Jan 2001

Save for later

Wertschöpfungsprozesse bei Dienstleistungen: Forum Dienstleistungsmanagement

by Manfred Bruhn,Bernd Stauss

ISBN 13: 9783834944139

Format: Paperback (488 pages)
Publisher: Gabler Verlag
Published: 24 Sep 2012

Save for later

Dienstleistungsnetzwerke: Dienstleistungsmanagement Jahrbuch 2003

by Manfred Bruhn,Bernd Stauss

ISBN 13: 9783322902917

Format: Paperback (812 pages)
Publisher: Springer
Published: 07 May 2012

Save for later